The Centers for Disease Control and Prevention (CDC) is closely monitoring the outbreak of COVID-19, first identified in Wuhan, China, which has since spread to 181 additional countries. As of April 2nd, there are 216,722 confirmed cases in the United States. Due to the large number of active cases, the National Apartment Association (NAA) finds it prudent for its members and affiliates to be prepared for incidents involving COVID-19. 

With nearly 10 million Americans having filed for unemployment since the crisis began, many residents will be unable to meet their rent payments, which will have serious consequences for property owners. In response to the COVID-19 crisis, local, state, and federal authorities have introduced eviction moratoriums across the country.  This map shows the growing number of jurisdictions that have implemented tenant protection rights.

To mitigate the harm this will cause property managers, NAA is urging the 40 million renters of our nation who have not been financially affected by COVID-19 to make complete and timely rent payments. Click here to read the full statement.

To help prepare for the coming events, NAA has created guidance on rent collection during this time. These resources include a pdf guide and webinar and go into detail on various topics such as collecting rent, late fees, payment plans, and resident communication. 

Guidance for Dealing with the Coronavirus 


They have also provided a list of apartment industry-supported state and local policy proposals. 

While the times ahead are tough and unpredictable, we hope that these resources provide some help to you. 

ClickNotices can assist your properties with this pressing issue.  We provide a suite of notification products – from email/text messages to first-class and certified letters – to help you communicate with your residents to keep them informed of latest developments and aware of their lease commitments.  While eviction moratoriums are in place, it is more important than ever to communicate with residents and reinforce the need for rents to continue to be paid to ensure that buildings are maintained, and services continue to be provided.